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Timothy Hackworth Primary School

Byerley Road, Shildon DL4 1HN

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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.  These positive comments will be published on this area of our school website.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham County Council Local Offer website.

In this section

  • Introduction
  • Our SEND Provision
    • The kinds of SEND that are provided for:
    • Our approach to teaching children and young people with SEND
    • How we adapt the curriculum and learning environment for children & young people with SEND
    • How we identify, assess and review children with special educational needs
    • How children with SEND engage in all activities
    • How we evaluate the effectiveness of SEND Provision
  • Emotional Well-being and Mental Health
  • Looked After Children with SEND
  • SEND Transition
  • SEND Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
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Copyright © 2022 Timothy Hackworth Primary School

Byerley Road

Shildon

County Durham

DL4 1HN

Tel 01388 772 959 · Email timothyhackworth@durhamlearning.net





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